What is the importance of the warranty for your commercial refrigeration?

A warranty gives you peace of mind that the manufacturer backs their product. Warranties can range depending on the manufacturer, but most cover the costs of repairs and parts within a few years of purchase. However, to maintain the warranty, the operator needs to abide by certain requirements. Therefore, it is important to take proactive steps to safeguard your commercial refrigeration warranty and equipment. Doing so, you can avoid unexpected repair costs and ensure your equipment remains in optimal condition.

Tips on how to maintain your refrigeration equipment warranty:

1. Read the warranty terms carefully.

Understanding what is covered and what actions could void the warranty is crucial. So, you should familiarize yourself with the warranty terms and conditions. This will help you avoid any actions that could inadvertently invalidate your coverage.

2. Perform regular maintenance and cleaning.

Routine upkeep can prevent issues and is often a warranty requirement. Neglect is a common reason for warranties to get voided. Therefore, make sure you adhere to the manufacturer’s recommended maintenance schedule. Additionally, bug infestations can void your warranty. So, it is important to keep surrounding areas clean and bug-free.

3. Follow operating instructions.

Improper use can lead to damage and void the warranty. Therefore, train your staff to use the equipment according to the manufacturer’s guidelines. This practice also promotes equipment longevity and reliability.

4. Use an Authorized Service Agent for repairs.

When a company is an Authorized Service Agent (ASA), it means that the manufacturer has approved their technicians to work on its equipment under warranty. This ensures that any work performed is in line with the manufacturer’s standards. ASA repairs help preserve the integrity and reliability of your equipment. Additionally, any unauthorized repairs can void your warranty. As a result, this could lead to potential out-of-pocket expenses for future repairs.

5. Report issues promptly.

If you notice any issues, then report them to the manufacturer or the ASA immediately. Delaying repairs can make problems worse and complicate warranty claims.

Contact RSI

RSI is an Authorized Service Agent for many major commercial refrigeration brands. We got you covered for commercial refrigeration maintenance, repair, or installation.

Phone: 972-279-3800
Toll-Free: 888-TOO-WARM
Service Email: RSIService@rsidfw.com