Proud to Wear the Patch
In every industry, there is a standard of excellence. The Commercial Food Equipment Service Association (CFESA) is that standard for the commercial food equipment service industry. The CFESA “patch” means that CFESA Certified Technicians are above the competition with extensive training. The “patch” also distinguishes the company and individuals accomplishments through training and certification from peers and competition in the marketplace that are not CFESA certified. A technician wearing the patch is factory certified and above the level of a non-certified technician.
What does “Proud to Wear the Patch” mean to the customer?
The CFESA certified technician patch provides the customer with an instantly recognizable symbol that belongs to a knowledgeable and accountable technician. Therefore, they know the CFESA certified technician technician coming to fix their equipment knows what they are doing and will quickly and efficiently get the customer back on line. Additionally, the technician is factory trained. Therefore, the customer can have confidence knowing the technician is not wasting their money or time.
Scott Hester and Mike Via Promote the CFESA Certified Technicians “Proud to Wear the Patch” Initiative
Why should you request a CFESA certified technician?
As a customer, you should request a CFESA certified technician because of their responsiveness, level of knowledge, accountability, and skill set. Therefore, they are able to assess the issue and get answers and results in the shortest time possible. The patch provides the customer with an instant assurance that the technician coming to work on their equipment knows how to assess the issue as well as how to fix the issue efficiently without wasting time or money.